Videos

Daniel Jester, Chief Evangelist at Creative Force, Ethan Beute and shares the two things that were useful for his start as a Chief Evangelist: breaking down the complex and becoming an analogy factory. Daniel shares his journey from surviving as a freelance photographer during Covid to being recruited into an…

Daniel Jester, Chief Evangelist at Creative Force, Ethan Beute and shares the two things that were useful for his start as a Chief Evangelist: breaking down the complex and becoming an analogy factory. Daniel shares his journey from surviving as a freelance photographer during Covid to being recruited into an…

Today’s guest is Daniel Jester, Chief Evangelist at Creative Force. Daniel joins Ethan Beute and shares the two things that were useful for his start as a Chief Evangelist: breaking down the complex and becoming an analogy factory. Daniel shares his journey from surviving as a freelance photographer during Covid…

In this clip, Dan Steinman shares his personal passion for and evangelism of supporting pregnant women from a pro-life perspective. Though it gets a bad name and draws political charge, he can't imagine anything more compassionate than sitting with people who need help. Our guest in this episode is Dan…

In this clip, Dan shares some criteria for helping you decide whether or not to write and publish a business book. He structures it as a list of dos and don'ts. You won't make money or get famous by writing a book. Make it part of a plan to make…

In this clip, Dan explains the value of writing a book. Their book, Customer Success, has paid itself many times over. It's the "best" evangelism work they did at Gainsight. Our guest in this episode is Dan Steinman, Chief Evangelist at Gainsight. Dan joins Ethan Beute and shares the idea…

In this clip, Dan shares how he and Gainsight CEO Nick Mehta thought about tracking and measuring the success of evangelism. He was uncomfortable without clear outcomes as Chief Evangelist. Listen in as he shares what they started tracking but ultimately realized the numbers don't tell them anything meaningful. Ultimately…

In this clip, Dan explains the dynamics around his work and the requests he gets. He says "yes" to everything that comes his way, because it's often not urgent. Part of his job is to save operational team members' time. What doesn't advance their category of Customer Success and what…

In this clip, Dan explains how helping people do their jobs better through your evangelism builds affinity in a way that's hard to overstate. You still have to earn the business, but building affinity toward you, your brand, your company, and your product helps. Evangelism seeks to grow the market…

In this clip, Dan shares a revealing story of becoming Chief Evangelist at Gainsight. He stepped down from serving as Chief Customer Officer, CCO, but his CEO wanted to keep him in front of customers and talking to customers. Getting in front of the curve with what's going on in…

In this clip, Dan explains the two key aspects of evangelism at Gainsight. First, sharing what they're learning by doing, sharing tactics they tried but failed with, and bringing what they're doing internally to the masses. Second, they also listen to what customers are doing and teach from their example…

In this clip, he speaks to the importance of thought leadership in a content-driven world and an education-based buying process. It's key to survival to attract and engage people. He shares some insight from his time at Marketo and explains the relationship between the subscription economy and the need for…

In this clip, Dan shares the primary job of a Chief Evangelist. And, of course, "it depends." For him, he's evangelizing the category of Customer Success. For others, it's evangelizing a particular technology. At its core: it's creating awareness of something that's making a difference - spreading the gospel or…

Today’s guest is Dan Steinman, Chief Evangelist at Gainsight. Dan joins Ethan Beute and shares the idea that creating awareness of something that’s making a difference is the most important aspect of the role. Dan also discusses the three aspects of being a great evangelist, two ways to source insights…

Today’s guest is Mike Grigsby, Executive Advisor at MWGrigs LLC, Citizen Engagement Solutions Lead at Lumen Technologies, and Digital Transformation Evangelist. Mike joins Ethan Beute and shares one of the best analogies you'll hear to the work of evangelism that leads to an aha moment. Mike discusses the importance of…

Today’s guest is Mike Grigsby, Executive Advisor at MWGrigs LLC, Citizen Engagement Solutions Lead at Lumen Technologies, and Digital Transformation Evangelist. Mike joins Ethan Beute and shares one of the best analogies you'll hear to the work of evangelism that leads to an aha moment. Mike discusses the importance of…

Today’s guest is Mike Grigsby, Executive Advisor at MWGrigs LLC, Citizen Engagement Solutions Lead at Lumen Technologies, and Digital Transformation Evangelist. Mike joins Ethan Beute and shares one of the best analogies you'll hear to the work of evangelism that leads to an aha moment. Mike discusses the importance of…

Today’s guest is Mike Grigsby, Executive Advisor at MWGrigs LLC, Citizen Engagement Solutions Lead at Lumen Technologies, and Digital Transformation Evangelist. Mike joins Ethan Beute and shares one of the best analogies you'll hear to the work of evangelism that leads to an aha moment. Mike discusses the importance of…

Today’s guest is Mike Grigsby, Executive Advisor at MWGrigs LLC, Citizen Engagement Solutions Lead at Lumen Technologies, and Digital Transformation Evangelist. Mike joins Ethan Beute and shares one of the best analogies you'll hear to the work of evangelism that leads to an aha moment. Mike discusses the importance of…

Today’s guest is Mike Grigsby, Executive Advisor at MWGrigs LLC, Citizen Engagement Solutions Lead at Lumen Technologies, and Digital Transformation Evangelist. Mike joins Ethan Beute and shares one of the best analogies you'll hear to the work of evangelism that leads to an aha moment. Mike discusses the importance of…

Today’s guest is Mike Grigsby, Executive Advisor at MWGrigs LLC, Citizen Engagement Solutions Lead at Lumen Technologies, and Digital Transformation Evangelist. Mike joins Ethan Beute and shares one of the best analogies you'll hear to the work of evangelism that leads to an aha moment. Mike discusses the importance of…

Today’s guest is Mike Grigsby, Executive Advisor at MWGrigs LLC, Citizen Engagement Solutions Lead at Lumen Technologies, and Digital Transformation Evangelist. Mike joins Ethan Beute and shares one of the best analogies you'll hear to the work of evangelism that leads to an aha moment. Mike discusses the importance of…

Today’s guest is Mike Grigsby, Executive Advisor at MWGrigs LLC, Citizen Engagement Solutions Lead at Lumen Technologies, and Digital Transformation Evangelist. Mike joins Ethan Beute and shares one of the best analogies you'll hear to the work of evangelism that leads to an aha moment. Mike discusses the importance of…

Today’s guest is Mike Grigsby, Executive Advisor at MWGrigs LLC, Citizen Engagement Solutions Lead at Lumen Technologies, and Digital Transformation Evangelist. Mike joins Ethan Beute and shares one of the best analogies you'll hear to the work of evangelism that leads to an aha moment. Mike discusses the importance of…